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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Slagle customs

June 28, 2024

1  out of  5 rating by Slagle customs
"Absolutely the worst insurance provider they will automatically deny your claim and force you to sue them to get paid appropriately."
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Amanda Upchurch

June 20, 2024

5  out of  5 rating by Amanda Upchurch
"This State Farm agency has a wonderful staff. They’re extremely helpful and friendly!"
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Thomas Upchurch

June 20, 2024

5  out of  5 rating by Thomas Upchurch
"All the personality is very kind, outgoing and courteous!"
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Alyssa D

June 20, 2024

5  out of  5 rating by Alyssa D
"Friendliest service and Mrs. Kaye is always a pleasure to do business with! We love our State Farm people!"
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Chris Parrish

June 5, 2024

5  out of  5 rating by Chris Parrish
"What a warm friendly environment."
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Susan Jenkins

June 4, 2024

5  out of  5 rating by Susan Jenkins
"This State Farm agency has a wonderful atmosphere. Staff is extremely professional and friendly!"
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Jamie Wood

June 4, 2024

5  out of  5 rating by Jamie Wood
"So courteous and helpful!"
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April Whitlock

May 24, 2024

5  out of  5 rating by April Whitlock
"Great office!"
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Tania Cook

April 13, 2024

5  out of  5 rating by Tania Cook
"Love Denise Thomas and her staff. Been with them for 24 years. Ms. Denise will go above and beyond for you and your family. Michelle and Mrs. Kaye are my go to people and they are always helping me save and and answering my questions. They get to know their clients by names, not by just looking you up in their system. They are ALL family oriented and they will make you feel like a part of their family. I wouldn't trust anyone else to protect me and my family."
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Jenni Denny

April 10, 2024

5  out of  5 rating by Jenni Denny
"Quick to get an appointment, fast, friendly service and worth the product! Thank you!"
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Jennifer Stevenson

April 10, 2024

5  out of  5 rating by Jennifer Stevenson
"Her agents and staff, specifically Michelle, have been absolutely wonderful in my switch from an agent I was with for 20 years. They made the transition so easy. Also, Mrs. Thomas has helped my aunt, who is also a client of hers, personally with all the insurance needs for her recently deceased husband. My aunt didn’t have to worry about thing. Mrs. Thomas just took care of it. I would highly recommend this agency to anyone."
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Ryan Prentice

April 10, 2024

5  out of  5 rating by Ryan Prentice
"Friendly knowledgeable staff. Impeccable customer service and customer care."
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Kyle Jenkins

March 26, 2024

5  out of  5 rating by Kyle Jenkins
"Super great and kind people!"
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Darcy Templeton

March 5, 2024

5  out of  5 rating by Darcy Templeton
"I have been a client for over 25 years. Great local business with great customer service. Would highly recommend."
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Gabe Herold

February 29, 2024

5  out of  5 rating by Gabe Herold
"The environment was pleasant, super nice people as well. Emily is a very good asset to the office."
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Milton Smith

February 14, 2024

5  out of  5 rating by Milton Smith
"Always ready to help. Staff very nice to deal with."
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Kyle Taylor

January 16, 2024

5  out of  5 rating by Kyle Taylor
"Love this agency! They make me feel like family 👍!!"
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Theresa Boynton

January 8, 2024

5  out of  5 rating by Theresa Boynton
"Mike was wonderful to speak to in getting my replacement figured out! I personally work in insurance and he handled everything perfectly! Good luck to your team and keep up the good work!!"
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Emily Coppney

January 8, 2024

5  out of  5 rating by Emily Coppney
"Super nice people here!!"
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Eric Priest

January 8, 2024

5  out of  5 rating by Eric Priest
"Denise’s office is very professional and helpful. Their team members have years of experience and care about their clients. If you are looking for a local, trustworthy agent, go to Denise Thomas State Farm."
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Carson Priest

January 8, 2024

5  out of  5 rating by Carson Priest
"Great people. Very kind"
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November 21, 2023

5  out of  5 rating by Karl
"I had forgotten the value of speaking to someone in person at a local office until I met Kaye at State Farm. My wife hit a deer on Pilgrim church road, which totaled her car. Kaye helped me determine the proper steps in the correct order to resolve. I really appreciate the personal service during stressful situations like this."
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Jimmy Teeter

August 15, 2023

5  out of  5 rating by Jimmy Teeter
"Natalie Miller has been outstanding in answering all of my questions and concerns. This is why I will remain a loyal customer with this Agency. Great job!"
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Mrs Dani

August 2, 2023

5  out of  5 rating by Mrs Dani
"I & my family have been customers for not just years but for decades and 3 generations. This agent has been more like a family member than insurance agent. During the covid lockdown, Denise & her staff were calling up some of their elderly customers asking if they needed Denise or staff to go and get food, medicine, or anything else dropped off at their house. When my father got in an accident her office was there to make everything go smoothly and checked on him regularly. I have heard the same from many friends in Lexington. One of the things that makes living in Lexington so wonderful is the people who live and work here. Denise and her staff are defiantly part of the reason that is true. This State Farm office doesn't just say, "Like a good neighbor, State Farm is there" they actually live it."
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Katherine Rogers

July 25, 2023

5  out of  5 rating by Katherine Rogers
"I have been with Denise Thomas for almost 20 years. Her office staff is great. They go above and beyond great customer service. I like knowing my agent is only a phone call away. You don't find this kind of service every day."